COVID-19 UPDATE (click to expand)
We currently are still allowing our clients to enter the building, and we continue to take extra cleaning measures between all appointments. If you feel more comfortable waiting in your car, we understand. We are exercising social distancing within our appointments as much as possible, and are refraining from shaking hands or hugging.
We are asking our clients to please limit one person per pet, and not bring children with you, if at all possible. If you have had any unexplained respiratory symptoms such as cough or shortness of breath, or have had a fever within the past 14 days, please stay home. We are asking clients who have traveled within the past 14 days to stay home as well. We reserve the right to ask clients to stay in their car if respiratory symptoms are noted.
If you are sick or have traveled within the past 2 weeks, and are concerned about your pet, please call us before coming in, so we can arrange to meet you at your car.
This situation is constantly changing, and we are working diligently to keep up with these changes, in order to provide as much safety as possible as we continue to provide care for our pets and their people. We will keep you all informed as policies and procedures change to keep up, both through email and our Facebook page and by phone as appropriate.
If you have any questions or concerns, please feel free to call or email. We are experiencing a larger than normal call volume during this time, so ask for your patience at this time. We know this is a very scary and unsure time for all of us, and we are here to help how we can.
Thank you again for your patience and understanding.
Dr. Amanda Gigler and Katie Reynolds
Owners of Ankeny Animal and Avian Clinic
At Ankeny Animal and Avian Clinic, our mission is to improve lives: the lives of our patients, our clients, and our employees.
Our goal is to strengthen the human-animal bond by providing unmatched client service and patient care. We do this through open and honest communication, compassion, enthusiasm, and teamwork. We welcome input and feedback from our clients as well as our team members and are constantly working to improve.
We are not just another veterinary clinic. We are your partner in your pet’s well-being.